McMadmissile
CREATOR
13 days ago
Project Update: Series 2 Update: Final check in!
(PLEASE NOTE this update is in regards to SERIES 2 ONLY. Please make sure your order is from Series 2 before sending any inquiries related to this update. If you have a Pintopia 2024 order, your update is here! )
Happy Monday critters!
It's been a few weeks since the final few dozen orders have gone out and there are currently a few more stragglers lined up to go out this week. It's been an absolute rollercoaster fulfilling one campaign while preparing to fulfill another AND launching something new, but I'm slowly reaching some kind of equilibrium again and doing my best to catch up on all the things that have gotten away from me while I've had my nose to the grindstone.
To that end, I've seen some concerns pop up here and there through non-official channels and so I want to extent another opportunity for folks to come to me directly with issues.
Happy Monday critters!
It's been a few weeks since the final few dozen orders have gone out and there are currently a few more stragglers lined up to go out this week. It's been an absolute rollercoaster fulfilling one campaign while preparing to fulfill another AND launching something new, but I'm slowly reaching some kind of equilibrium again and doing my best to catch up on all the things that have gotten away from me while I've had my nose to the grindstone.
To that end, I've seen some concerns pop up here and there through non-official channels and so I want to extent another opportunity for folks to come to me directly with issues.
If you have an issue with your order (you haven't received it, you received a damaged plush, etc.) PLEASE send an email to [email protected] with the subject 'SERIES 2 SUPPORT' so I can get that sorted for you asap!
If you already sent an email but have yet to receive a response, please send me another one. The volume of emails I've been receiving between coordinating with fulfillment, dealing with random freight issue and preparing to fulfill Pintopia 2024 has been extraordinary and unfortunately some things have fallen through the cracks.
I'm committed to making sure everyone is satisfied though, and would like another chance to respond to you if I haven't already 💖
Additionally, I've had a handful of emails I wasn't able to reply to due to my replies bouncing. Please make sure I can respond to you if you reach out.
And finally I invite everyone to join the Cuddle Club discord if you aren't already a member. I share a lot of ongoing projects there and can always use more community input-- especially with Series 3 on the horizon!
I'm committed to making sure everyone is satisfied though, and would like another chance to respond to you if I haven't already 💖
Additionally, I've had a handful of emails I wasn't able to reply to due to my replies bouncing. Please make sure I can respond to you if you reach out.
And finally I invite everyone to join the Cuddle Club discord if you aren't already a member. I share a lot of ongoing projects there and can always use more community input-- especially with Series 3 on the horizon!
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