Dear Backers,

When this campaign ended in January, I explained that shipping fees and taxes would be calculated later so you would receive the most accurate rates. Over the past several months, I’ve been working hard to manage these challenges and explore every possible way to keep shipping affordable.

Unfortunately, a few unexpected factors have affected fulfillment:

I know these delays are frustrating, and I deeply appreciate you're understanding as I work through both health setbacks and rapidly changing trade policies. 

Please know I’m also in contact with the BackerKit team to explore the best solutions for these new shipping and tariff requirements.

I understand some backers may be concerned about the added shipping and tariff costs. If you are unable or unwilling to cover these additional fees, please reach out to me directly in my email. 

While I cannot guarantee full refunds due to BackerKit and payment processing fees already spent, I will do my best to work out a fair solution. I have also reached out to BackerKit for advice, but have not yet received a reply.

Please know I am fully committed to fulfilling every pledge and will continue to communicate openly as progress is made.

Thank you for standing with me and supporting this project, your patience means the world to me.

With gratitude,

 Emily