If you received a postcard print that didn't include blue foil, please complete the attached poll.

The warehouse counted 234 defective prints out of the 1500 remaining and has pulled them from the product, so no more prints without foil should be shipped.

Here's what the postcard should look like (left) versus what the defective ones looked like (right).

The manufacturer has acknowledged the problem and will work with us to make it right. Their solutions include:

We have ordered replacement Loremaster patches and those are in progress. Those will ship separately when they arrive.

We currently have 50 support tickets in progress, representing about 1% of orders. This is a fantastic, low number, but it's still a lot for one person to get through. Most are reports related to the blue foil issue and we're very thankful to everyone who wrote in!

But as always, if you need help with anything, the email address is [email protected]. If your package hasn't left the warehouse yet, you don't have to worry or write in at this time. Now that the warehouse team is back from the four-day weekend they're again hard at work on pushing packages out the door. We'll let you know when that process is complete!