ZOE Crowdfunding
CREATOR
3 months ago

Project Update: Shipping Update + Replacement Foil Prints

Hi everyone –

Here are the latest numbers on shipping, as of Monday the 15th:

  • Shipped – 3097 packages
  • Queued at the warehouse – 588 packages
  • Queued in BackerKit for Wave 3 (late surveys, failed charges, etc) – 114 packages
  • Int'l Packages (held because we're trying to pay your duties for you) – 188
  • Failed shipping charges – 7
  • Incomplete surveys – 189

It's obviously taking the warehouse a lot longer to fulfill everything than we had hoped, but the numbers of mailed packages continue to go up every work day. Realistically, however, their pace means that not every package will arrive before Christmas. We've asked them for an update on a new estimated completion date for Wave Two and will share that information when we have it.

(The 11 copies of Grandmaster ordered in the ZOE/Valdemar Holiday Market will only ship after fulfillment of this campaign is complete. All of you are first in line.)

FOIL PRINTS UPDATE

The manufacturer has offered a reprint of the defective foil prints. We have proceeded to order replacements. Unfortunately, they won't cover the cost of shipping the new prints, so we will have to cover that out of pocket.

If you want a replacement foil print, please complete the form at https://forms.gle/97QgAoAgeazDLqeP6. Be sure to use the email address associated with your BackerKit account so that we can find your shipping address and push the order through our system.

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