Critter Valley
CREATOR
5 months ago

Project Update: General Fulfillment Updates! 🌱 [09.19.25]

Hello everyone!

We've been quietly chipping away at fulfillment for the past few weeks and I wanted to take a moment to pop in with some updates!

🌱 Clothing Update

I have GOOD NEWS!! The clothing has officially finished production and is currently being prepared to ship! We opted to ship the clothing by air this time, which is much faster than shipping by boat, so we anticipate to receive the clothing by mid-October. It won't be much longer until we can begin shipping orders with these rewards!


🌱 Fulfillment Progress

Please check the group below that corresponds with your rewards type for the latest updates:

πŸ„ Sticker-Only Orders β€” (COMPLETED! πŸŽ‰πŸŽ‰πŸŽ‰)
All sticker-only orders were shipped on August 27th via USPS First Class Mail (aka letter mail with stamps). Tracking isn't available with letter mail, so if your package hasn’t arrived yet please contact us for help! ❀️

πŸ„ Small-Item Only Orders β€” (COMPLETED! πŸŽ‰πŸŽ‰πŸŽ‰)
All small-item only orders were shipped on September 8th! We anticipate that the majority of packages have been successfully delivered by now for US backers, but it appears they just hit customs for international backers. We will continue to keep an eye on tracking for the next few weeks!

πŸ„ Plush-Only Orders β€” (IN PROGRESS ⏱️ 32% COMPLETE)
We began packing plush-only orders on September 10th! We have been making steady progress and anticipate to complete these orders in about 2-3 more weeks. 

πŸ„ Plush & Clothing Orders
If you have an order containing plush and clothes (& other small goodies), it is still a safe bet to expect that your rewards will begin shipping in October! We won’t lock down your addresses until the clothing is about ready to ship.

πŸ“¦ Fulfillment Q&A

❓ When will I know my order has shipped?
πŸ’¬ You will receive an email notification from Backerkit once your order has been shipped! We drop-off packages at the post office twice a week and push these notifications shortly afterwards. Once you get this notification you should expect to see your tracking update within 24 hours!

🌱 Unfinished Surveys, Cards Errors & Outstanding Payments

As of this update, there are still about 90 orders with incomplete surveys or missing payments. If that includes you, we kindly ask that you complete your survey and finalize payment as soon as possible so we can ensure you get your rewards!



🌱 That's all for now!

Today was just a short update! As always, if you have any questions about your order you can [email protected] for help!

If you want to connect the Critterfolk community, you can join our discord server! There, you can ask questions, stay up-to-date with mini-updates on development, and chat with many other Critter-lovers! Come hang out with us! πŸ’• πŸ”— https://discord.com/invite/UR3CYWFr97 

πŸ’Œ P.S...

If you have received your order, please tag me over on Instagram, TikTok, Bluesky, or Twitter with a picture and let me know what you think! Seeing these kind of posts makes me SO HAPPY and it always gives me an extra boost! πŸ₯ΊπŸ’• 

Additionally, I'd love to be tagged in any of your posts about the critters! I want to see how you guys dress them up, all of the adventures they go on, and so much more! πŸ¦ŠπŸ’•
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