Hey there, critters! I have some great news to share today!

The moment we’ve all been anxiously waiting for is finally here — the clothing just arrived! 🎉

That means we’ll soon be able to start shipping out orders containing both plush and clothing! It’s going to be a very busy couple of months ahead, so let’s take a look at our current fulfillment progress and the schedule moving forward.

🍄 Sticker-Only Orders — (COMPLETED! 🎉🎉🎉)
All sticker-only orders were shipped on August 27th via USPS First Class Mail (aka letter mail with stamps). Tracking isn't available with letter mail, so if your package hasn’t arrived yet please contact us for help!

🍄 Small-Item Only Orders — (COMPLETED! 🎉🎉🎉)
All small-item only orders were shipped on September 8th! We anticipate that the majority of packages have been successfully delivered by now. If you haven't received your package, please contact us for help!

🍄 Plush-Only Orders — (IN PROGRESS ⏱️ 73% COMPLETE)
We’re getting close to finishing plush-only orders! We anticipate these will be fully completed by the end of October. 

🍄 Plush & Clothing Orders — (ADDRESSES ABOUT TO LOCK)
If your order includes both plush and clothing, please make sure your address is up to date!
You can update your address through your BackerKit survey or account settings. If you’re unable to update it or have lost your survey link, please contact us at [email protected] and we’ll be happy to help!

We expect to begin shipping these orders before the end of October!

Due to the current Canada Post strike, we’ve decided to hold all Canadian orders until the strike has passed.

Shipping through USPS and Canada Post is still the safest and most affordable option right now. We did explore private couriers, but the brokerage fees they charge upon delivery are unreasonably high, and I just can’t justify surprising you all with that!

As of today, Canada Post plans to rotate its strikes starting tomorrow, which will allow for periodic postal service. However, since there’s no guarantee that packages won’t be delayed, lost, or returned, I don’t feel confident sending out packages just yet. I hope you all understand!

If you follow our socials, you might already know that we’ll be vending at Biggest Little Fur Con next week in Reno, NV! If you’ll be attending the convention and haven’t yet received a shipping notification for your order, you’ll have the option to pick up your order from us at our Dealers’ Den table.

To pick up your order, you’ll need to fill out a form at-con to verify your personal and shipping information so we can match you to your order. Someone else can pick up on your behalf, but they’ll also need to fill out and sign the form! After your order is picked up, it will be marked as fulfilled, and we’ll refund your shipping cost after the convention ends.

This isn’t directly related to the campaign, but it’s something I really want to share with you all!

My best friend Lake will be moving in with us at the end of October! They’ll be taking over the room that’s currently our packing space, so order fulfillment will be on a short hold around then while we get things ready for them and move our packing setup to the garage.

Without sharing too many personal details, this year has been extremely difficult for them. They are currently in an abusive, unsafe living situation and experiencing near-homelessness.  They’ve raised enough to cover their flight here, but could use a bit more help with buying essentials and getting back on their feet.

It would truly mean the world to me if any of you could donate to their fundraiser or help share it around! 💛

As always, if you have any questions about your order you can [email protected] for help!

If you want to connect the Critterfolk community, you can join our discord server! There, you can ask questions, stay up-to-date with mini-updates on development, and chat with many other Critter-lovers! Come hang out with us! 💕 🔗 https://discord.com/invite/UR3CYWFr97 

If you have received your order, please tag me over on Instagram, TikTok, Bluesky, or Twitter with a picture and let me know what you think! Seeing these kind of posts makes me SO HAPPY and it always gives me an extra boost! 🥺💕 

Additionally, I'd love to be tagged in any of your posts about the critters! I want to see how you guys dress them up, all of the adventures they go on, and so much more! 🦊💕