TheEastPatch
CREATOR
24 days ago
Project Update: MAIL TIME!
Thank you all for your patience during the setbacks and wait. We can now proudly say that mail is GOING OUT! Almost all the US packages have started, and international will follow shortly after.
What does this mean for you?
What does this mean for you?
- CHECK YOUR EMAIL for tracking information. It will be the email associated with your BackerKit account, and the tracking information should be from EasyShip.
- KNOW YOUR POSTAL SERVICE. If your area has known issues or your country has specific customs requirements for recipients, be aware and act accordingly. Address information was locked after the last update, so we have done all we can on our end to ensure safe travel.
Little plush angels are flying out to their new homes as we speak, and we can't wait for them to start arriving at your doors! If you're inclined, please share with us on bluesky or discord when your stuff gets there and how it arrived!
- In case of damage or non-arrival: If for some reason your goods arrive in bad condition, with factory errors, or not at all (once tracking information indicates it should've arrived), you can reach out to us at [email protected] and we'll see what we can do within our power to help.
Everything else:
- Lunchboxes: The wait continues. The majority of your items will arrive alongside everyone else's, but the lunchboxes are going to take another estimated 40 days to be fully produced and arrive to us. As soon as they do, we'll personally send them out from our studio office to your waiting hands. We've been delighted by the prototypes and are excited to get them to you. It's been a very different process to other items we've produced, in ways we didn't expect, so we apologize for the delays and thank you for bearing with us.
- Hyrax in the Rocks videogame: Development is underway, and future updates will happen via the steam page here where you can go ahead and wishlist the game to get notified of its release (you do not have to buy it - early game keys will go out to everyone who bought through backerkit, and it will be publicly available to buy afterwards:) https://store.steampowered.com/app/3692730/Hyrax_In_The_Rocks/
That's everything for now! Thank you all for your patience, support, the kind words you've shared, the fun we've had, and all the plushies that have come into the world because of your demand!
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