Hello, patient backers! After a few delays and loose estimations, the lunchboxes arrived to us last night! We're going to start sending them out immediately, with our own time and labor to cut out the margin of error that the fulfillment center created. What to expect: - An email from PirateShip with tracking information. There are 300 lunchboxes and two of us, so we'll get as many to the post office each day as we can, we cannot yet estimate when the last will be sent out without a few days of experience/data collection. During plushie runs that we self-fulfilled, we were able to do up to 80 packages a day, but we cannot make guarantees in case the lunchboxes prove to be different. - For those whose orders were split, your additional items will be coming with your lunchboxes!
If you did not have a lunchbox and are missing items: - We recently emailed anyone whose shipping status was stuck for too long/hadn't moved. Please check for this email if your tracking information has been unchanged. If nothing from us ([email protected]) is there, feel free to reach out to us. - For these packages, we already put in a new order for additional stock that we will send out ourselves as replacements. This stock has finished production and is on its way to us. More updates when dates are firm.
Once the replacements and lunchboxes are sent, the last thing to fulfill will be the videogame! It has been a new and challenging frontier for us, but that we're trying to make into something special. While we had to spend more time than anticipated on resolving warehouse errors and getting the material goods ready and out, it's still been on in the background and more progress will be reported soon.
Yearning for MORE Angel Hare stuff? We've recently updated our online print-to-order store. Test orders have shown fast fulfillment, and there are new items available too! Mouse pads, playmats, posters, shirts, hats - it's all there! It's linked through our etsy so we can list our own items as well when they become available. Check it out here: https://theeastpatch.etsy.com
Thank you all for your support! Till next time, -The East Patch Team
