TheEastPatch
CREATOR
4 months ago

Project Update: All Shipping is COMPLETE!

Hello!

Sorry for the gap between updates. We have been hard at work wrapping things up. It's been an incredibly difficult year full of unexpected obstacles.

🐰🐰🐰 2,000+ packages later 🐰🐰🐰


Everyone should now have tracking numbers for all of their remaining physical items!
There are still some outstanding issues we've been corresponding to folks with, but all packages outside of those problems are on their way! Still have an issue we haven't been in communication about, or cannot find your tracking info? Email us at [email protected] !

We want to thank everyone so much for their patience and grace during all the unexpected issues we encountered. Lunchbox production took more time than expected, the fulfillment warehouse we partnered with sent extra things, wrong things, and lost quite a lot of packages requiring us to reorder supplies and ship over one hundred replacements ourselves, global logistics have been constantly shifting resulting in inconsistent shipping timetables and prices - But we made it to the other side!

Everyone's kindness, patience, and understanding as we fixed everything we encountered truly showed us (as if there was any doubt) how beautiful and warm our community is.



That just leaves the Hyrax game!
Jumping in to text based game development has been a bigger learning curve than we anticipated, with its own unexpected set backs, but we're excited to keep slowly making progress!
As all the physical BackerKit items are now finished, you can follow future progress on the game through the Steam community news page here: https://steamcommunity.com/app/3692730/allnews/

We do not have an updated ETA for the game's release, as it's a bit more complicated of a project with the various stages of testing involved. Please follow the community page updates for progress, news, and future release information.



Still hunting for more plushies?
We've spent the last month releasing episodes for our 'rip-off' show, Your Angel's Here! You can watch them now on our YouTube Channel: https://www.youtube.com/watch?v=weQ2jgqWM8o

It all culminated in the release of our MakeShip Maddy plush that you can get here for the next 17 days: https://www.makeship.com/products/maddy-madness-plushie

Any further questions or concerns? Feel free to email us and we'll see how we can help!

Thanks again for everyone's patience and support. This was never supposed to take so long, and the impending return of the plushies will be in a much more streamlined fashion, learning from our experience and mistakes as always. We appreciate you all so much!

All the best,
- The East Patch Team
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