We've got another week of fulfillment updates. You ready?

We recently realized that the Panda team packaged the cards in a slightly confusing manner for Moonrollers and Intrepid. 

The Intrepid rules card was meant to be packaged right in front of the Intrepid cards in the pack, but instead, it is placed in front of the Moonrollers player reference cards. If there is any confusion, you can tell the difference between the Moonrollers and Moonrakers cards by the back of the cards. The Moonrakers cards will have the usual "Action", "Crew", or "Ship Part" text and the Moonrollers cards will have new art shown below. Hopefully that clears up any confusion! 

Please read your region below for the latest fulfillment news 📰

Fulfillment is still underway! We had a few fires crop up this week with city-wide internet outages at the warehouse and surprise manufacturing issues, so we're a bit behind schedule, but they are hard at work at the warehouse packaging your games! 

Canada 

Some Canadian backers may have received an email about their order being shipped with a "Generic Label" and a blank spot for tracking information. Canadian orders are currently being packed and shipping labels are being created in the process, but they have not been shipped out to Canada yet. 

Once the packages have been sent to our Canadian partner's warehouse, you will receive the up to date tracking information in a separate email. The US warehouse has given us a timeline of that information being sent to you in mid-September. 

Fulfillment is still ongoing and you will receive a shipping email once international orders have been shipped! 

Good news, the boat has ported! The inventory still needs to go through customs and transit to the warehouse where it will be counted and organized for shipping. Spiral Galaxy still expects to begin fulfillment the 3rd week of September. 

Spiral Galaxy sent out pre-shipment address confirmation emails to backers. Please check your Kickstarter email to confirm your address is correct. 

If it is not correct, you can fill out the form attached in the Spiral Galaxy email. You can also use the form to provide forward delivery instructions to your local delivery company and to delay the dispatch date as needed. The form will only be in use until shipments start getting dispatched. 

The shipment from the UK to Aetherworks hasn't landed quite yet. We'll be following up with the carrier and warehouse, and we will keep you updated on their timeline. 

VFI updated us that due to a vessel delay, the container will arrive at their port with an ETA of Sept 15. You can continue following the boat's position here.


If you have any issues with your Moonrollers package, please fill out the Support Form on our website using the "Campaign Pledge Support" option. The Support button can be found at the bottom of the webpage.

We'll be back next week with more updates. Have a great weekend!