Howdy! I wanted to thank everyone formally on here. I’m working on getting surveys out by this weekend. You’ll find all the add on options (including worm slap bracelets handmade by evilweasel24🪱) and be able to add your address so you have a better estimate on what shipping costs will be. Plus I’ll have a preorder shop for those who didn’t get to pledge in time.
Thank you so much everyone who pledged, supported, and helped out in anyway. I truly am grateful for each of you. Can’t wait to get these started!
I absolutely adore my bags, however my B grade and A grade have both now lost their zippers due to normal usage. I can sew myself, but will have to cut open the material in order to reapply the zipper. Is there anything I can do, or is this in my own hands? Wish the quality there was a little better since both have come off the tracks in less than a month since receiving them.
First time using my bag, and the tail came right off. Thankfully, I was able to find it, and I'm not sure what it caught on to pull it off. But just be careful so pieces don't get lost!
I feel like a regular snap would have been better/more secure here, or just having those pieces sewn on as part of the bags, just as some feedback. :)
My Alastor is still super cute and I love him to bits!
We did it! We have funded the mini pins now! There’s 66 hours left in the campaign and we’re $642 from being able to get the green ita bags too. I know I won’t make that much live selling on whatnot in the next couple days, but maybe we’ll get some more backers! Either way I am so pumped to have made it this far. I absolutely couldn’t have done it without all of you. Your support means the world to me.
I added another add on for one extra jack pin. There’s also the option for another jack bag in there if needed. I’m going to get some photos of the perler bead jacks on instagram and some update videos made. Hope you’re all having a great weekend!
That's right. Packages of Fate Finders are on their way to you.
The rest of this update has info on questions you may have. So, bookmark this and return if you need help with any of the topics below.
Don't forget the next part of Fenn's adventure in "A Twist Of Fate" below.
Wood or Marble?
We printed the same box for both designs, One side shows a picture of the Wood Fate Finder and the reverse side shows a picture of the Marble Fate Finder. If you need to discern which one is in your box without opening it, look to the Barcode. It looks like this:
Shipping Notices and Tracking Numbers
Within the US: Orders will have tracking numbers when they are close to being shipped. If you are in the US, your tracking number is also located in your BackerKit survey. Lost your survey?. If it isn't there, your label hasn't been generated yet.
Outside the US: We are fulfilling with GamesQuest who has a blog and status site you cann check. They willsend out tracking info to you when your package has shipped. It won't be on BackerKit. Look out for emails and check your junk/spam folders if you are not in the US.
Missing & Damaged Items?
Sometimes there are mistakes - by us, and sometimes mail carriers play soccer with your packages. If you have missing or damaged items:
US - Send an email to [email protected] describing the issue and include pictures. We will work on getting replacements after the first wave of shipments get sent out.
It can happen this time of year and it sucks. We all hate porch pirates. Here is what you need to know. If your tracking information shows that your package was delivered but you can't find it, USPS offers this advice:
Carrier may have placed it in a safer location, please check:
Mailbox
Porch
Garage
Any area out of potential weather hazards
Exterior doors and any locations where the package could be placed
Check your mailbox again as some packages come separately from your regular mail.
Check with others in your house that may have accepted it.
In rare cases, package may show as 'delivered' but could take additional 24 hours. If it has been over 24 hours from the 'delivered' status, to save time a service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.
We will need to follow up with USPS regarding any missing packages. Once they confirm it is lost, then we can send a replacement. See their site: https://www.usps.com/help/missing-mail.htm
The basic process is:
Check with your local carrier first. They are surprisingly helpful.
Once the claim is filed, we can send a replacement.
We won't be able to follow up until shipping is done, so please reach out to your local carriers first and file those claims.
Mail Returned to Us
This can happen if delivery fails or the address was wrong, or the mail carrier doesn't have enough coffee and holiday cookies. If we get an item back, we will reach out to you and ask about correcting the shipping info. We will attempt another delivery once before we ask that pay for further delivery attempts.
im sure a lot of you have been wondering about the new GPSR guidelines & how they've been affecting many small businesses. ive been resesrching and seeking out professional advice from experts in the EU to get better insight into the situation & to find a way forward to ensure that EU customers can still get their batpacks.
here's the important part: EU backers WILL still receive their rewards! everything is expected to ship overseas with no trouble.
now, onto the meat of the situation:
- GPSR is not a new tax, or even an entirely new regulation; its an update to the GPSD which was established in 2016, replacing it completely. - the GPSR aims to clarify & consolidate previous standards, and tightens how they are administered. - currently, for the type of businesses that we're running (business-to-consumer), it is not expected that we will be under any higher scrutiny. this update i believe is moreso meant to impact those trying to import items into the EU for use in wholesale or dropshipping. - however, to err on the side of caution, i have already opened up the topic of safety testing with my manufacturer (previously, id assumed this was only required if we were marketing items towards children, but better to be safe than sorry), and have also established a relationship with an EU business representative (another big thing people were worried about as a requirement of the new legislation).
another big thing that was shared with me was that small businesses will not be expected to comply with new laws immediately as long as they're showing that theyre making efforts to become compliant. this is the big thing that reassured me that shipping the batpacks to you guys wouldnt be an issue, since weve already started taking these steps!
(however, after the batpack campaign is concluded, its more than likely that EU shipping wont be available in the future, just to be on the safe side. I've already decided to halt EU shipping for my main shop -- maintaining compliance can and will require a lot of time and money for product testing and representation that i just dont have :( )
I hope this answers any questions you guys may have had about shipping to the EU! if you have any more questions, drop em here and ill do my best to answer. and, as always, thank you so much to everyone for all your support!
Howdy howdy howdy! Yesterday while live on whatnot we reached goal for the purple and orange ita bags! 🥳 With the help of some generous tippers and friends pledging for the mystery pin and sticker tiers, we were finally able to break through that first unlock. I’m still grinding away to get us the mini pins! I need so much coffee so I can catch up on work but hopefully by the end of this weekend I’ll be updating you once more than the mini pins are funded.
Fingers crossed 🤞🏻 and thank you for supporting my silly little art project
