We have decided to update our stretch goal from $8,500 to $8,000 which means we are even closer to unlocking the next 4 character plushies, pins, and blankets! Letâs go!!! :3 80% way to the stretch goal!
Hello all! Reporting back for the fulfillment update. This update contains info for campaign backers and pre-order customers separately.
I've been living in cardboard hell. This is just one corner of it
For the backers who backed during the main campaign
By now, everyone who backed during the main campaign should have gotten tracking info, most likely in more than one way because of certain automatisms.
You should have either: - gotten an email from my e-mail address with a tracking number and tracking link - gotten an email from my e-mail address with no tracking number (just order number), and additionally an email from DHL with tracking number/link
and regardless of that, everyone should have - gotten an email from Backerkit with their tracking number + link
If you have not received your tracking number, you can always contact me either via comment here, via email or via DM on Discord/social media @doombloomart (just make sure you write an informative first DM or else I'll assume you're a bot and ignore). (The exception is of course those who are doing pickup or have other agreements with me!)
Almost all packages are carried out to the post office now. There's only 3 large parcels to the US I couldn't carry out today because their package size exceeded the dimension limit for the shipping type, so I am going to repack those asap - I am waiting for new boxes to arrive for those and it looks like that will be Wednesday. Still, you should have gotten your tracking number and it will stay the same, there will just be no updates until then. I just need to repack to a different proportioned box. Sorry for that!
The shipping carrier is DHL for all shipments.
All the smaller parcels (1-2 glass cups) are dropped off, but the tracking will only start working in 24-48 hours (and rarely more) because these are not scanned until they have reached the sorting center and the time naturally varies depending on how they get routed.
For the Pre-Order backers after the main campaign
If you pre-ordered until today, your orders will be processed most likely by the end of this week! For any pre-orders coming after today, the processing time may vary because I need to restock glass cups designs.
Pre-Orders will also close once I'm caught up with shipping, and the tumblers will enter my regular store a while later.
Important Reminder about Shipping and potential damage/loss/missing items
Since we're dealing with glass, it's important to check your parcel asap for damages *before and after opening* upon arrival and take photos. If we have a case for insurance, it expires within 7 days of arrival. After that period I can't do anything for you.
I packed everything to the best of my ability and until I was confident that throwing them around and pressing them would not break the glass. On top of that, borosilicate glass is rather sturdy! However I cannot anticipate every single form of abuse so naturally I cannot rule out that some glassware will arrive damaged.
1. If your parcel looks heavily abused from the outside, take a photo of it before opening and send it to me if the contents are indeed broken too - the damage reporting has to be done through me, not directly by you to DHL 2. Same if your parcel looks like someone along the way might have opened it and items are missing 3. Regardless of outside damages - if your product does not arrive in the proper condition, email me with all the details (your backerkit username, descriptive images). I'm sure we can sort it out somehow. 4. If you received the wrong item(s), take a picture of everything you received and email that to me
If any of your items require replacement, it can take 1-3 weeks to do so, as I can't guarantee that every design is in stock.
And lastly, if you received an ungodly amount of styrofoam as padding, I'm deeply sorry for the mess and rather non-cute packaging, but it seemed like the best lightweight protector and the safety of your products was my top priority! It's all recycled from the original packaging of these glass cups that my supplier uses for shipping. All plastic bubble wrap is recycled as well.
This update is really only for the Black Apron backers, but since i dont really have any other means of reaching out to them in a concerted method without addressing the comments in the project, this is about the best way I can adress it.
It was just brought to my attention that our highest tier backers, Black Apron, errored on their order import, and as a result none of you have your rewards (aside from the originals which were shipped recently). Furthermore, as a result of Backerkit Crowdfunding being in its infancy, there is no mechanism for creators to get notified of comments in their projects (feedback that I've escalated). I only come aware of this recently when a backer reached out via email to inquire about the rest of their rewards.
Nevertheless, its shameful and your rewards are far past due and for that I sincerely apologize. Though, I can imagine that does little to soothe your frustrations with how much you spent, to which I totally understand.
Since there are only 11 of you, I will be reaching out to you individually to determine the next course of action to right this wrong.
For those who do have your calendars and you read this whole update, I do hope you're enjoying them.
I hope you are all having a good year so far, Andreas
edit: There appears to be a few others who have not recieved their rewards (from address locks to survey), working through those as well.
Thank you people for your support! The project was fully funded
It means that we're making the Jinx Plushie!
Based on results of the polls we're making her eyes non-starry and second costume with be the Sharky hood. The manufacture started working on her and I will update you with the news as soon as I get something!
đSURVEYS
7th of March you will be receiving your personalised survey for the things you want to have (to pick shiny cards characters or plushies that you prefer). Please bear in mind that it's the first time I'm making a campaign like this and using this website, so I wasn't familiar with the technical side, so it might look a bit messy! :(
If you don't see options for yourself in the survey, no worries, you can always contact me by email: [email protected] and inform me/ask questions.
đSHIPPING ESTIMATES
All orders will be shipped in May. For now I give myself 1,5 months for work on the artworks and the plushie and 2 more weeks for getting everything shipped to me. If it takes more time, I will be sending you information by email. But I will do my best to fit in this schedule! If I somehow make it earlier, I will be shipping earlier :)
đNEW POLL
I invite you to take part in a new poll I just posted! I will be posting this kind of polls 1-2 times a week. Vote for the next thing you want me to draw.
Wishing you all amazing rest of the week and see you soonâ¨
It's the Rude Dude Crew here. Guess what? We're one step closer to unleashing the glorious chaos of the 3rd printing of "How to Draw the Rude Way," brought to you by the one and only Steve Rude the Dude! We've got 100 of you awesome art fiends signed up for our May launch party.
Now, here's the skinny: Steve's not just gonna throw a party for a measly hundred folks. We're talking a full-blown, Rude-style art extravaganza! To make that happen, we need to hit 300 sign-ups before we officially launch. That's right, we're holding the party (and the book!) hostage until we've got a proper mob of Rude enthusiasts ready to rumble.
Think of it as a artistic standoff. We've got the pencils, you've got the enthusiasm, and we need 199 more of you to join the fray!
Here's how you can help:
Already signed up? You're a true Rude disciple! Now, spread the gospel of Steve Rude! Tell two of your art-loving (or art-hating, we don't judge) friends to sign up! If they don't know Steve's work, tell them he's the artistic equivalent of a rock and roll legend, but with better pencils.
Haven't signed up yet? What in the name of dynamic figure drawing are you waiting for? Click that sign-up button and join the party! You don't want to miss out on the chance to celebrate Steve's genius, do you?
Vote for your free gift! As a thank you for being an early supporter, we're giving you a say in what kind of awesome freebie you'll receive. Click here (insert link here) and let your voice be heard!
We're aiming for May, but the launch date is in your hands. Let's make this the biggest, rudest, and most epic art party of the year!
Thank you all so much for your patience and support! Surveys have now been sent! March 14th is the last day to complete your survey so please do so as soon as possible! If you can not find your survey follow the link hereto retrieve it! We are endlessly thankful and hope you are all having a great day! If you're having a great day- try to do something to make it a great day! âĄ
So I was completely caught in the wind of life, and realized that I never sent out surveys.. MY BAD.. I deeply apologize for this. I'm working Closely with the backerkit team to get surveys out asap! Thank you for your patience!
